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Privacy and Security Policy

Electronix Express respects your privacy and guards your data carefully. We do not share, disclose or sell any personal information collected online with other companies or organizations. The information that you submit to us is used only for the purposes for which you provide the information.

Our Shopping Cart

Thawte Seal

Our shopping cart is secured using a Thawte Digital Certificate. For more information on SSL digital certificates for web servers please visit the Thawte website.

When you proceed to the online checkout, your browser will automatically be switched to our secure server. This can be verified by the "https" displayed in your browsers address field. Most browsers will also display a 'padlock' symbol at the bottom of the browser window. Your credit card information is being protected by being encrypted. If any other internet user intercepts the communication he/she will only be able to see it in an encrypted (garbled) form.

Security measures continue even after you've placed your order. We only decrypt your information after it is placed on a computer not connected to the Internet. Once we process the order here at Electronix Express, we do not keep your credit card number on file. You will be asked to give us new credit card information each time you order. Although this may be a minor inconvenience, we believe that this provides better security.

Other Types of Information

Electronix Express collects your name, address, telephone number, fax number and email address when you fill out one of our forms or place an order. We need this information for the following reasons:

  1. To email you a Customer Receipt to you of your order
    (this receipt never includes your credit card number)
  2. To send you requested information such as our catalog or newsletter
  3. To inform you of special offers, updated information and new services.
  4. To contact you when you have received an error while using our website
    so we can help you solve the problem.

Whenever we obtain this type of information, we use all reasonable efforts to protect it from unauthorized access or disclosure. However, we cannot guarantee that email going through regular channels such as our catalog request form, our newsletter request form and the Customer Receipt for your order which is automatically generated by our shopping cart (which, as we mentionned above, never includes your credit card number), are absolutely safe from hackers. Accordingly, we can assume no liability for any disclosure of this type of data due to errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions beyond our reasonable control.

Choice/Opt-out
If you no longer wish to receive our newsletters or promotional materials,
you may opt-out of receiving these communications by emailing electron@elexp.com

OTHER WAYS TO ORDER: ($20 minimum order + shipping)
1. Email, Fax (1-732-381-1006; 1-732-381-1572) or Telephone (1-800-972-2225 or in NJ 1-732-381-8020)
2. Mail to: Electronix Express, 900 Hart Street, Rahway, NJ 07065
For Complete Ordering Instructions, Please Refer to Our "How To Order" Page.
For your convenience, our Order Form in PDF (106kb) or MicroSoft Word (36kb) Format can be used -
To be able to print the PDF version, download your free copy of Acrobat Reader software from the Adobe site.

TO RETURN MERCHANDISE
1. To receive your RMA Number: Download our RMA Request Form. and return to Electronix Express. Please retain a copy of this form for your records.
2. After receiving your RMA number, please refer to your RMA Request Form
for instructions on how to return your merchandise.

 

Newsletter Icon

Subscribe to the Electronix Express Newsletter
(Filled with the latest news and information about the electronics industry.
This Newsletter may also contain special discounts not available anywhere else).
We may also send you email specials.

Email:

electron@elexp.com - General Questions and Comments
technical@elexp.com - Technical Questions